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Eligible U.S. purchases may be returned within 30 days of the original purchase date.
Returned products must have been purchased directly through this website. Products purchased through another retailer or marketplace must be returned according to that seller's policies.
Once an eligible return has been received and processed, the approved refund will be issued to the original payment method.
Original shipping charges are not refundable.
Processing times after a refund is issued may vary depending on the payment provider or financial institution.
Eligible U.S. returns may qualify for prepaid return shipping.
Products should be securely packed to help prevent damage during transit. Original product packaging should be used when available.
Only the products identified as part of the return should be included in the return shipment.
We do not currently offer exchanges.
Customers who would like a different item, shade, or variation should return the eligible original purchase and place a new order separately.
Return procedures for international purchases may vary depending on the destination.
Original international shipping charges, duties, taxes, and related fees are generally nonrefundable. In some jurisdictions, customers may be able to request reimbursement of certain import charges directly from local customs authorities.
International exchanges are not available.
Certain products classified as hazardous materials may not be eligible for return because of shipping restrictions.
Customers should review their shipment after delivery. If an order arrives damaged, contains an incorrect item, or is missing an item, the issue should be reported promptly so the order can be reviewed.
Orders cannot be modified or canceled once they have been placed. Please review all items, quantities, and delivery information carefully before submitting an order.
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